OVO Pay As You Go meter guides
Here’s a series of guides for different types of Pay As You Go meter. Take a look through to find the one that you have in your home.
The type of meter you have should be written on the meter. If you need some help, get in touch by using the chat option on this webpage, or call us on 0330 175 9669 (8am to 8pm Monday to Friday, or 9am to 5pm on weekends).
These guides cover everything from topping up and reconnecting your meter, to activating emergency credit, and fixing common issues.
Here you can find the guide to your Pay As You Go meter depending on whether you have a smart meter or traditional meter. If you need some help, get in touch by using the chat option on this webpage, or call us on 0330 175 9669 (8am to 8pm Monday to Friday, or 9am to 5pm on weekends).
These guides cover everything from topping up and reconnecting your meter, to activating emergency credit, and fixing common issues.
If you've got a smart meter
Here's our smart meter guide. Take a look through to find the one that you have in your home. The type of meter you have should be written on the meter.
Pay As You Go traditional meter
Here’s our Pay As You Go traditional meter guide.
If you need help
Click the green chat icon at the bottom right of your computer screen. Or call us on 0330 175 9669 Monday to Friday, 8am to 8pm, or 9am to 5pm on weekends.
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