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Pay As You GoPay As You Go support

How to get in contact about my OVO Pay As You Go account

  • The best way to get in touch with us is via chat. Just click the green icon on the bottom right of your screen.

  • Or call us on 0330 175 9669

Opening hours

  • Monday to Friday: 8am to 8pm

  • Weekends: 9am to 5pm

If you’re with Boost

Our meter guides

If you want more information on your meter, we have a range of guides. Find out how to top-up, turn your meter back on afterwards, activate emergency credit and troubleshooting tips.

Find out more

Ask the OVO Forum

Can’t find an answer? Try asking our helpful OVO community.

Visit the OVO Forum

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Still need help?

If you have a gas leak, power cut, or Pay As You Go emergency, get emergency help.

Useful links

Read our energy guides

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